Riffjam is a fun way to communicate with your friends.
When you use these services—and any others we roll out—you’ll inevitably share some information with us. We get that that can affect your privacy. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the choices we give you to control, access, and update your information.
There are three basic ways we collect information:
Here’s a little more detail on each of these categories.
When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to set up a basic Riffjam account, so we need to collect a few important details about you, such as: a unique username you’d like to go by, a password, an email address, a phone number, and your date of birth. To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, a name, or other useful identifying information. Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information.
Of course, you’ll also provide us whatever information you send through the services. Keep in mind that the users you send content to can always save that content or copy it outside the app. So, the same common sense that applies to the Internet at large applies to Riffjam as well: Don’t send messages or share content that you wouldn’t want someone to save or share.
It probably goes without saying, but we’ll say it anyway: When you contact Riffjam Support or communicate with us in any other way, we’ll collect whatever information you volunteer.
When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you watched a particular piece of content. Here’s a fuller explanation of the types of information we collect when you use our services (to learn about how you can control some of this information, be sure to read the aptly titled Control over Your Information section below):
Usage Information. We collect information about your activity through our services. For example, we may collect information about:
Content Information. We collect information about the content you provide, such as if the recipient has viewed the content, replayed the content, and the metadata that is provided with the content.
Location Information. When you use our services we may collect information about your location. With your consent, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
Log Information. We also collect log information when you use our website. That information includes, among other things:
We may collect information that other users provide about you when they use our services. For example, if another user allows us to collect information from their device phonebook—and you’re one of that user’s contacts—we may combine the information we collect from that user’s phonebook with other information we have collected about you. We may also obtain information from other companies that are owned or operated by us, or any other third-party sources, and combine that with the information we collect through our services.
What do we do with the information we collect? The short answer is: Improve the products and services that we provide you with. But we do a lot more as well, such as:
We may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view content faster.
We may share information about you in the following ways:
The services may also contain third-party links and search results, include third-party integrations, or be a co-branded or third-party-branded service that’s being provided jointly with or by another company. By going to those links, using the third-party integration, or using a co-branded or third-party-branded service, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our services.